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SHIPPING & RETURNS

SHIPPING POLICY

At this time, I do not offer international shipping. 

However, if demand increases, this policy may be adjusted 😉

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  • Shipping fee is $5 for all orders via standard shipping.

    • Sizing kits will not be charged a shipping fee.​

  • USPS standard shipping for all orders.

  • Express Shipping available for a $10 fee via fastest available service (UPS, USPS, FEDEX).

  • Shipping time on average is 3-7 business days via standard shipping.

  • Shipping time on average is 1-3 business days via express shipping. 

  • Once package is scanned into carrier system, Pressed By Isobae is not responsible for the package.

  • Returned packages will be required to pay for shipping again.

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RETURN & EXCHANGE POLICY

Due to the personal nature of the products offered, returns/exchanges will not be accepted.  Please contact me via instagram or email for any issues or concerns with your order.


Please see below for additional details: 

  • Order can only be cancelled within 24 hours of placing your order. After 24 hours, no refund will be issued. 

  • Your order cannot be changed after order confirmation. 

  • There will be no refund due to customer sizing errors. Sizing is the customer’s responsibility.

  • Incorrect shipping address cannot be changed after order is sent out. If sent to the wrong address, the customer must pay $5 for the order to be reshipped.

  • Pressed By Isobae is not responsible for shipping carrier errors. Once the order is scanned into the carrier's system, it is no longer Pressed By Isobae's responsibility.

  • If I am unable to fulfill a design request, I will work with you to find a solution or issue you a refund.

  • If your press-ons arrive damaged or broken, please send a photo or video of the damaged nails to pressedbyisobae@gmail.com. I will replace any damaged nails free of charge, however, I do ask that customers pay a shipping charge.

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